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How to Avoid Building a Feature No One Wants
Henry Ford once said, “If I asked what people wanted, they would say faster horses”. On the surface, it ignores modern market dynamics, the concept of customer feedback or the importance of early...
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Why Blockbuster Failed: They Didn’t Care About Customers
Enjoying this one? You might also like What Every Business Can Learn From Ikea and Apple photo credit Christopher Paquette Back in 2000, one sunny day in Dallas was going to go down in history. The...
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12 Surprising Facts: How Online Reviews Attract Customers
Enjoying this post? You might also like 10 Customer Service Metrics You Should Be Measuring The unknown can be intimidating. You come across a business, you think it’s interesting, but you’re not 100%...
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